BuddyPress is a plugin for WordPress that offers a set of social networking and online community functionality. BuddyPress Groups are a foundation feature of the BuddyPress toolset. In this article, we take a top-level look at what groups are and how they can be used to enhance your community. Read More
In our last post, we looked at how community support services can help with the management of online communities and social networks. In this post, we focus on a real-world example, looking at the InstaShop’s support service, powered by OSTicket.Read More
If you want to build an online community or social network, you are going to need to make sure you can look after your community members. A great Community Manager is essential and for them to do their job effectively and efficiently, they need the right tools. They need a community support service.Read More
A key consideration of public-facing social networks and online communities is the signup and sign in experience. It’s essential the process is kept as simple as possible. Unnecessary complications will cause cognitive friction, which is a fancy way of saying fewer people will join your community. A recommended technique for offering a streamlined and user-friendly experience is to use Social Login.Read More
Before you launch your online community, you need to make sure you have everything in place. A key part of launch preparation is content planning. In this article, we look at the various types of content you will need to prepare for a typical social networking community.Read More
A benefit of a hosted enterprise level, social networking community is the ability to build a service around your exact business requirements. You control everything – from the member experience to the type, form and quality of data generated. The majority of the data within your community will inevitably go towards building and enhancing the member experience, which ultimately benefits you. But there are additional considerations, not least the opportunity to leverage the data across other aspects of your business to increase sales and engagement.
In this post, we look at how to effectively plan and grow an enterprise-level social networking community from concept to a successful extension of your core business offering.Read More
While BuddyPress is great out of the box, for a successful community you will need to bring in additional features. This is achieved by using WordPress plugins. A BuddyPress plugin we often use and recommend is BuddyPress Activity Plus (BAP).Read More
A key decision when developing an enterprise level social network or online community is which platform to use. In this post, we look at how BuddyPress has emerged as the perfect enterprise level solution.Read More
In this post, we talk about the benefits, opportunities and potential issues associated with upgrading WordPress. This includes upgrading WordPress CMS and WordPress plugins. This post is useful if you are looking to update:
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