In our last post, we looked at how community support services can help with the management of online communities and social networks. In this post, we focus on a real-world example, looking at the InstaShop’s support service, powered by OSTicket.Read More
If you want to build an online community or social network, you are going to need to make sure you can look after your community members. A great Community Manager is essential and for them to do their job effectively and efficiently, they need the right tools. They need a community support service.Read More
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