In our last post, we looked at how community support services can help with the management of online communities and social networks. In this post, we focus on a real-world example, looking at the InstaShop’s support service, powered by OSTicket.Read More
Before you launch your online community, you need to make sure you have everything in place. A key part of launch preparation is content planning. In this article, we look at the various types of content you will need to prepare for a typical social networking community.Read More
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