The Zipline Method; the result of 10+ years experience planning, building and supporting online communities. Each client is different, so we’ve built flexibility in, ensuring you get the service you need.

• Community Planning – We listen to your requirements and put our extensive experience planning online communities into action to ensure you get the right solution for your needs.
• Interactive Wire framing – A corner stone of the planning process. You will be able to see, feel and interact with your community right at the very start of the project. This method allows for changes to be made early, reducing development.
• Agile development – A  technique that optimises development time, allowing you to get the critical components of your community, fast.
• Shared project management – We keep you in the loop, sharing planning, development and design milestones via online services.
• Design, fit and finish – The final step of the development process is to apply the look and feel you need for your community. At this stage, we can also integrate with an existing online property.
• Training and support – The Zipline Team will walk you through every aspect of your online community, ensuring you have the skills to manage your platform.

To create a community that meets and exceeds your expectations we include a range of services for no additional cost.

• Your community – Delivers an amazing experience to your members. Includes all your requested features and more. Optimised for desktop, mobile and tablet. Manage every aspect of your community with a world class content management system.
• Dedicated account manager – They’ll listen to your needs, take you on the journey and bring your community to life.
• Planning support – Taps into our 10+ years experience building online communities. We’ll help fine tune your ideas and address unarticulated opportunities to ensure your social platform is optimised for success.
• Design – Provide us with a design guide and we’ll integrate it free of charge.
• Training – We’ll make sure you’re trained in the tools and techniques necessary to run and manage your community.
• Supporting materials – Writing support, FAQ’s, On-boarding guides and more. You’ll have access to a suite of information to help you prepare for launch and beyond.
• Domain mapping – We’ll link the URL of you choice to your community. Includes SSL certificate ensuring end to end encryption for piece of mind.