In our last post, we looked at how community support services can help with the management of online communities and social networks. In this post, we focus on a real-world example, looking at the InstaShop’s support service, powered by OSTicket.Read More
If you want to build an online community or social network, you are going to need to make sure you can look after your community members. A great Community Manager is essential and for them to do their job effectively and efficiently, they need the right tools. They need a community support service.Read More
A key consideration of public-facing social networks and online communities is the signup and sign in experience. It’s essential the process is kept as simple as possible. Unnecessary complications will cause cognitive friction, which is a fancy way of saying fewer people will join your community. A recommended technique for offering a streamlined and user-friendly experience is to use Social Login.Read More
Before you launch your online community, you need to make sure you have everything in place. A key part of launch preparation is content planning. In this article, we look at the various types of content you will need to prepare for a typical social networking community.Read More
A key decision when developing an enterprise level social network or online community is which platform to use. In this post, we look at how BuddyPress has emerged as the perfect enterprise level solution.Read More
In this post, we look at how you can use third party services like Google, Facebook, Twitter and Shopify to add additional functionality to your Zipline Custom Community.
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